I purchased a 2018 Thor Aria 3901 through Camping World that was still in production. Purchased on August 11,2017.
I took it out for 3 days to test and took it back to Camping World on August 15, 2017. It is now September 25,2017 and Thor has still not approved all of the repairs to a brand new $225K motorhome. Customer service is HORRIBLE and I would not buy a bicycle from Thor.
I am considering selling the unit at a great loss because I cannot imagine what my frustration level will be if I try to use it, If I ever get it returned from Camping World. I also think Camping World could exert more pressure on Thor but the sale appears more important to them than the service to paying customers.
Product or Service Mentioned: 2018 Thor Motor Coach Aria 3901 Rv.
Reason of review: Bad quality.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.
I liked: Layout of the rig.
I didn't like: Warranty service is slow at best.