I see we aren't the only ones disappointed in Thor Manufacturing. Our family purchased a 2011 Sorrento by Thor from the RV Shop in Baton Rouge, Louisiana, and it has spent more time in the service department than under our carport.
Issue with the ignition - left at the RV shop for seven or eight months with no results. Other problems too numerous to name, none that have been resolved. We have gotten no cooperation from the dealer or the manufacturer.
Will never consider another product made by Thor or sold by the RV Shop in Baton Rouge. Seriously considering legal action.
Product or Service Mentioned: 2011 Thor Motor Coach Serrano Rv.
Reason of review: Bad quality.
Preferred solution: We want to be able to trust it when we use it..
Thor Industries Pros: Storage capabilities.
Thor Industries Cons: Product quality, Customer service.
Location: Lafayette, Louisiana
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