Product: Thor Industries Rv Clear all filters (0 of 9 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
With Official Company Response
The workmanship is awful. We have had issues from one end to the other. Overhead netting pulled out of the ceiling several warped doors, drawers that won't stay closed. The whole drawer unit under the stove fell off and dumped everything behind the cabinets. Several...
Read more
Anonymous
Anonymous

We can always hope that the Japanese will begin to build motor homes. Perhaps then there will be some quality. Afraid the American worker is too lazy (or stoned on *** to care...

Anonymous
Anonymous

David Ashley 1 min · As far as your tankless hot water heater goes, we had the same problem on our 2018 Eagle. We worked with Girard on this issue and found that it was not ge...

Product
Thor Industries Rv
#1393442
Reply to reviews
Bought a brand new 2017 for which had so many problems that we traded It in 6 months and lost $9000 bought a slightly used 2017 outlaw with 1500 miles on it and it is worse than the 1st one Rusting totally through the bottom
Read more
Anonymous
Anonymous

I met a gal who had a brand new Thor at a campground in AZ. She has a list of sixteen items, some big and some smaller. Customer service has been terrible both from the manufa...

1.2
Product
Thor Industries Rv
#1381362
Reply to reviews
In May 2018 we picked up our new Thor 27.7 from MHS in Alvarado, TX. Since we were driving from there to the Chicago area we were told we could have the repairs that were needed done at Thor in Elkhart, IN and our plans to stay in Chicago for a few weeks would give...
Read more
2.3
Product
Thor Industries Rv
I liked
  • Rv lifestyle and the floorplan
I didn't like
  • Poor
  • Poor quality and poor customer service
#1345145
Reply to reviews
Think Twice and Walk Away! If your thinking of buying any kind of Motorhome or RV from Thor Industries simply turn around and walk away with the money still in your pocket, the Quality they speak of so highly simply does not exist. Just Keep your money and go elsewhere...
Read more
Anonymous
Anonymous

Absolutely agree bud

Product
Thor Industries Rv
#1343362
Reply to reviews
2017 Windsport 34P. The day we picked it up, during a review of how everything works (this is our 5th camper in 35 years), the in dash radio/camera system does not work. Replacement had to be ordered and between Thor & Camping World it was 4 weeks until we were advised...
Read more
1.7
Product
Thor Industries Rv
I liked
  • No results
I didn't like
  • Company response to problems
  • Customer service stand by your product
#1342481
Reply to reviews
Terrible workmanship, so many issues, i cant list them all, going back to flag rv in westboylston mass to get it right. If not i will file a complaint with the BBB, CONSUMER PROTECTION ANGENTCEY AND ATTORNEY GENERALS OFFICE OF MASS.
Read more
Anonymous
Anon

Did they ever resolve it? I’m curious what can be done legally since I’m pretty sure they won’t take ours back and give a full refund. Terrible workmanship and quality control...

2.8
Product
Thor Industries Rv
#1333475
Reply to reviews
On a hot day, I left the generator going, with ac as we had a dog in the rv. When I went to go back in, the door wouldn't open. I thought if I got inside, I could open the door. Well, I couldn't. So now, I am locked inside, and my 78 year old mother is locked outside....
Read more
Product
Thor Industries Rv
#1313476
Reply to reviews
Four months ago my wife and I purchased a Thor Freedom Traveler 27A from Camping World in Calera, Al. After the purchase we were given a walk-thru to provide an in-depth overview of the coach. This overview revealed a yellow stain in the flooring that couldn't be...
Read more
Anonymous
Anonymous

You are not wrong, what you are experiencing is a very much commonplace at most of the CW locations. Camping world considers YOU the problem and not them.

Anonymous
Vern

I agree that you misunderstood the warranty terms ; the clue is that you stated, regarding the warranty, QUOTE : " the best they offered " ... you shouldn't have to pay anythi...

1.3
Product
Thor Industries Rv
I liked
  • Sales person
I didn't like
  • Very little accountability
  • Too many people not knowing what was going on
  • Poor communication
#1269713
Bought a brand new Vegas RV after they got our money they brought us out for the walk around, this is when we found all kind of issues. Was told it could take months before part come in? Took it out on a trip and found over 12 more problem with this RV. We left the RV...
Read more
2.3
Product
Thor Industries Rv
I liked
  • Sales person
I didn't like
  • Customer service is not there
  • Missing and damaged pieces to my camper
  • Poor customer service in service department
#1246767