Camping world and Thor

The two go together in sales followup and quality of service and workmanship-I will never go into another camping world place nor buy another Thor-Thor is putting out a Ford chassis with outdated tires on it -now the Camping World CEO says if you voted for Trump he doesn’t want your business-as a professional I never mixed politics nor religion in business-he needs to listen more to his customers and tend to business-Lazydays get my business-that’s where I bought my Newmar five years ago and my Coachman earlier . I now have problems with the inside refrigerator not switching over and coach batteries not charging while plugged in-the backup cameras you can not view while driving-quality of workmanship is third world -etc
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ID
#1136115 Review #1136115 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Pros
  • No results
Cons
  • Advice
  • Poor qc and customer service
  • Quality of workmanship and poor vendors supplied products
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Poor Thor equipment and engineering

I have a Thor Tuscany XTE 36MQ. It has a Schwintek Slide unit on the large slide with the kitchen and residential refrigerator. It’s been repaired three times so far with the coach out of service for several months. Thor has added an additional slide rail on the...
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1 comment
#1398067

I am in the same boat with my 2017 Miramar 34.3 bunkhouse. Major full wall slide malfunctions on our brand new RV.

After 4 repair attempts - sought an attorney and revoked acceptance of the RV. Been ten months and still in litigation.

In our opinion, the Lippert Schwintek slide system, just can't handle the weight of the Thor super slide. I bought an internet site to show this exact problem - rvintelguru.com

ID
#1129836 Review #1129836 is a subjective opinion of poster.
Location
Elkhart, Indiana
Product
Thor Motor Coach Rv
Cons
  • Quality and engineering
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution

HURRICAINE MOTOR HOME PROBLEMS JUNK!!!!!!

DO NOT BUY HURRICAINE OR ANY OTHER THOR PRODUCTS. YOU WILL BE SORRY Hurricaine makes a nice comfortable motor home, but their quality and customer service is terrible. They do not stand behind faulty products or faulty workmanship. Their customer service initially was...
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1 comment
#1388614

No doubt. Go to rvintelguru.com to read our nightmare....

ID
#1125010 Review #1125010 is a subjective opinion of poster.
Location
Elkhart, Indiana
Product
Thor Motor Coach Rv
Pros
  • Motor home design and layout very comfortable coach
Cons
  • Quality of workmanship and poor vendors supplied products
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Let the company propose a solution

CAMPING WORLD & THOR

It is very sad there is not a better system in place to have warranty items fixed in a reasonable time frame, much to less knowing that the work was completed. It is safe to say I will never ever show at Camping World again nor buy a Thor product unless there is new way of submitting Warranty Items to be fixed. It is now going on 3 Months since we had our Thor Wind Sport been in the service department at Camping World. It is also sad that this has to be one of the worse Service departments I have ever dealt with. I have caught them in multiple lies and I do not have the confidence they (Camping World) have done any of the maintenance items much less the warranty items since there has been so many lies. Being Disgruntled is not touch the way I feel. I have had to pay rent on a lot at a lake for three months now (Since July) and still waiting. What you have now is a person that will let everyone know not to buy from Camping World nor buy a Thor Product because of the Service Issues.
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ID
#1121662 Review #1121662 is a subjective opinion of poster.
Location
Elkhart, Indiana
Service
Camping World Rv Repair
Reason of review
Warranty issue
Loss
$1200
Preferred solution
Full refund

2016 Thor Ace 30.2

Thor Industries - 2016 Thor Ace 30.2
We bought a brand new Ace 30.2 last January from Camping World. They wanted to do the walk through after the paperwork was done, but it was dark and I said I'd come back the next day. They insisted and said ANY problems I found, just list them and they'd fix them when...
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3 comments
#1707659

I've had a very similar experience with my 2016 Thor Ace 30.2. Complete nightmare with leaks, bad craftsmanship, etc..

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ID
#1091734 Review #1091734 is a subjective opinion of poster.
Location
Statesville, North Carolina
Product
2016 Thor Motor Coach Ace 30.2 Rv
Cons
  • Fail to accept responsibility of product
Reason of review
Bad quality
Loss
$95000
Preferred solution
A trade in on a new unit without being upside down on the current unit.
New Reviewer

What a piece of ***!

My husband and I purchased a brand new 2016 Thor Ace 29.2 in April. My husband was ill, and we thought we would have some quality time together in our new motorhome. Well, we got to spend three days in it together before he passed away in July. Our first trip out, we experienced problems with the failure of the toilet to flush solids out of the vertical pipe below the toilet, and send the stuff into the black water tank. I took the motorhome back to Camping World after things settled down after his passing. It was like "Hey, here comes a new widow, we don't have to do anything for her!!! And that's exactly what they did. They "willingly" reglued a piece of trim back up over the bedroom sliding door, but only shined a flashlight down the toilet and told me there was nothing wrong. They had the rig for 30 days! I didn't know until the day I picked it up that they had done absolutely nothing to repair the toilet. "It works as it was designed." I left on my trip very angry, but had no other options. My house was sold. The toilet continued to "work as designed" (not function!!!), and when I got to Portland, Oregon, I took the motorhome back into Camping World. They repaired a couple of little items, but once again, NOTHING was done about the toilet. Another 30 days out of my life staying with friends waiting for my new home to function like a real home! Got onto the road again - this time I left for the desert SW - I now carried a mop handle with me to "stir the contents of the toilet" in order to move things on to the black-water tank. This was required every day or two. After I returned back to Portland, again the RV was returned to Camping World. Guess what? I don't know how it happened, but my rig is out of warranty now and the toilet is my problem! I won't add a photo here - I'm sure no one wants to see a toilet full of ***!
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6 comments
#1433155

I'm wandering if its a problem with the plumbing underneath- connections/elbows, the way it was built. It was to much work for the RV dealer to remove the under side protector and insulation to repair it!

Pretty bad. I purchased a Jayco Eagle and 2 months later was diagnosed with prostate cancer, so I totally understand. After years of hard work, and finally fulfilling a retirement dream, and then getting stuck with a major headache. I am looking into a Grand Design Solitude, they look far better built and solid.

Quality is far better.

Nothing can be more disappointing than issues like yours or others who had slides, virtually falling off their Jaycos, or getting stuck and cannot retract them or local dealerships, won't fix it because you did not buy from them! ??

#1390281

Very SAD about your ACE We have a 10 week old NEW 35 ft Miramar that has about 40 things wrong! Screwed up our cross country trip!

Lazydays did NOT do a prep check on buying! MOST multiple problems all within 1st 2weeks -- dome still there after 3 weeks in Lazydays! Their " CARE-FREE" Awning will KILL you!! Do NOT SIT UNDER!!!

Wrong name/ it's not Care-Free!!!!!!. NO "QUALITY CONTROL" at THOR!!!!!!!!!

#1388056

looking at a thor axis 24.1from camper world. makes me reconsider both at this point

#1362057

I'm sorry to hear of your loss and all the "***" problems you have with your rv

I was looking at Thor RV's but am having second thoughts since reading your review

#1359930

Same with me. Camping world sucks.

I've wound up fixing all the issues on my new piece of s#/t thor palazzo as they just couldn't seem to figure out how. One of my slides almost fell out after they worked on it all day 8.5 hours, didn't fix it but said go ahead and drive until I was back in town. Good thing I checked it as all 4 of the slide rolder were hanging on by 1 or 2 screws and they said the rollers just needed to be adjusted and they had to have 2 to 3 days to drop the slide out.

My wife and I spent 45 minutes and got them secured and guess what it quit dragging. Oh by the way did I mention that they cut off an inch of the bed frame so it would stop hitting the end when it was retracted.

#1359677

Still working on a solution. It's back at the shop AGAIN! At least Thor is working on it - at Guaranty RV - I'll never darken a Camping World doorway again!!!

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ID
#1073624 Review #1073624 is a subjective opinion of poster.
Product
2016 Thor Motor Coach Ace 29.2 Rv
Cons
  • Customer service and warranty service
Reason of review
Warranty issue
Loss
$2500
New Reviewer

Count me in for a CLASS ACTION SUIT against Thor!

We have to confess that this is our first time purchasing and using a Motorhome. As with anything new there is going to be a learning curve and this case has proven to be no exception. We purchased a 2017 Thor Ace 29.3 on 3-11-2017. Our total purchase including...
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12 comments
#1640594

Yes a class action suit would be a good thing. So many have lost an incredible amount of money.

The real casualty comes with the stress, worry, loss of trust and helplessness. If only there was a way that our 50 state Attorney Generals would change the outline in the lemon laws or start investigating and hold Thor responsible! Or perhaps a brave class action suit legal firm will take notice.

The only way forward is for everyone to keep writing truthful fact reviews on this site and Yelp-Thor Motor Coach-Elkhart IN. Or can we all write an email to 60m@***.com each month begging them to hear us.

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ID
#1071063 Review #1071063 is a subjective opinion of poster.
Location
Elkhart, Indiana
Pros
  • Floor plan
Cons
  • Warranty service is slow at best
  • Quality of product
  • Product quality
Reason of review
Bad quality
Loss
$93000
Preferred solution
Let the company propose a solution
New Reviewer

Four Winds spare tire

After getting a blowout in the middle it was discovered that Their gave us a Chevy spare tire for our Ford chassis which does not fit. Thor's response is that it is our responsibility to check that the spare fits and won't even provide the correct wheel.
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ID
#1069230 Review #1069230 is a subjective opinion of poster.
Reason of review
Poor customer service

Nothing but problems

I purchased a New 2017 Thor ACE motorhome in January 2017, had a trade in...First trip Problems: Jack knife sofa had a big gap appear after using it for only 2 weeks, the furnace gas ratio was way off and caused black soot all over the outside of the panel and had to...
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ID
#1062416 Review #1062416 is a subjective opinion of poster.
Location
Nashville, Tennessee
Product
2017 Thor Motor Coach Ace 29.2 Rv
Cons
  • Quality of product
Reason of review
Damaged or defective

Short Review on January 28, 2017

Wall-to-wall leaks during rainstorm. Water streaming throughout interior of my 12 month old rig. Of corse not covered by warranty. Tons of other quality contro-type problems. Wont buy thor in future.
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ID
#999103 Review #999103 is a subjective opinion of poster.
Reason of review
Bad quality

Thor Industries Rv Repair Review

Unit in shop for four months. Driveline vibration Thor Axis 24.1. Unit was modified by Mor-ride. Waiting for Thor to handle this situation.
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ID
#988920 Review #988920 is a subjective opinion of poster.
Service
Thor Industries Rv Repair
Reason of review
Order processing issue

2017 Thor Four Winds 36SB Junk too

Purchased from LazyDays-Tampa. There service department still has ordered no parts for over 20 problems in five months. Been there 3 times. Leveler never worked, pocket doors just fell down, linoleum floor coming up, windows falling out, shower leaks, front fuel tank...
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5 comments
#1315404

bought a 2014 Thor Tuscany, Total Junk, no quality control, just push it down the line and out the door. Tell everyone you can not to get aThor product.

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ID
#963758 Review #963758 is a subjective opinion of poster.
Location
Elkhart, Indiana
Product
2017 Thor Motor Coach Thor Four Winds 36 Sb Rv
Pros
  • Color of rv
Cons
  • Workmanship - not ready to be sold
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Thor Industries - 2014 Thor Motor Coach Miramar 34.2 Rv Review from Savannah, Georgia

I have had my Thor Miramar for about 31 months and and have had my RV In to Camping World on 3 different occasions for the slide and each time I put it in the shop and lose it usage for atleast 6 weeks at a time. I feel that this is ridiculous and the Company /...
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1 comment
#1283704

Where do you stand with Thor now? How is the RV? I also own a Miramar and have had nothing but problems with the super slide slide system (tried to fix 4 times).

ID
#937106 Review #937106 is a subjective opinion of poster.
Location
Savannah, Georgia
Product
2014 Thor Motor Coach Miramar 34.2 Rv
Reason of review
Bad quality

2014 Thor Motor Coach Challenger 37Gt Rv Review

Own a 2014 challenger gt, I bought it brand new. In the first year I had a list of over 80 items needing repair.
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ID
#932370 Review #932370 is a subjective opinion of poster.
Location
Schaumburg, Illinois
Product
2014 Thor Motor Coach Challenger 37gt Rv
Reason of review
Bad quality

Thor Industries - 2016 Thor Motor Coach Outlaw 37rb Rv Review from Chicago, Illinois

I purchased a 2016 thor outlaw 37rb. It's brand new, only had it for 3 months. The two months have been at the dealership for repairs! I'm paying for sometime that I can not use! Contacted thor and they say they back up their warranty. The point is it breaks down way...
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2 comments
#1307493

Sorry to hear this as we were excited about getting a 37rb. Downloaded their "owners manual" and was astonished on the lack of warranty and how just about everything is covered by some other manufacturer other than Thor.

What kind of problems are /have you experienced with your RB? Thanks.

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ID
#894897 Review #894897 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
2016 Thor Motor Coach Outlaw 37rb Rv
Reason of review
Bad quality