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I can assure all of the Thor victims, I mean customers that if the Thor CEO had any motorhome issues that they would be resolved. This company has no clue what the word quality means. However some lame RV organizations manage to give Thor awards for their outstanding...
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Anonymous
Anonymous

With Thor Industries being the largest RV manufacturer in the world and having nearly 50% of the RV market in the USA, it is hard to find an RV not manufactured by them or one...

SteadyTigerShark524
SteadyTigerShark524

Have a Sport Trek. Had issues on first trip. Company has led us on and lied to us. I would love to be part off class action suit. Has one started? Who to contact??

1.0
#785551
We were in Texas on Business with our 2004 Winnebago Adventurer which was near pristine. The wife wanted a Diesel and we settled on a 2017 Thor Tuscany. After a horrid wait on walk through getting things supposedly fixed, we finally set out to our spot to park. Slide...
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Anonymous
bmcm

buy used one that,s been road tested and repaired,went thru this with four-winds with factory leak ,thank you

#1190983
Thor Industries - Do Not Purchase a Thor!
We purchased our Thor Palazzo 33.4 Motorhome on November29, 2016 from Camping World in Pooler GA. Right from the start it was a bad unit, but we had driven ten hours from SW Florida with our trade (which was a 2015 Itasca Spirit in perfect condition with 7,000 miles)....
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Anonymous
Arthur Smith

Thank You for sharing this information as I was going to buy a Thor but not now.

Anonymous
Jerry Tinagero

Don't buy from Camping World of Mesa AZ either. Poor service for repairs of our Pallazzo means that it has spent more time at Camping World awaiting repairs that we have been ...

1.0
I didn't like
  • Poor quality and poor customer service
#1184134
Thor Industries - Quality Control Sucks
Thor Industries - Quality Control Sucks
Thor Industries - Quality Control Sucks
Thor Industries - Quality Control Sucks
Jun 28, 20172017 Thor Motor Coach Four Winds 31E Bunkhouse Bought the Thor Four Winds 31E the end of April 2017. It's been back to the dealer for repairs multiple times and there are still has items on "order" that need replacing. The quality leaves much to be desired....
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Anonymous
Gord Huebert

I bought a 2016 Thor Ace 29.3 fall of 2017. The dealers in my area (B.C. Canada) are useless. Ordering parts from Indiana and paying through the nose! Now looking for wiring d...

Anonymous
Anonymous

As a quality control mechanical engineer, there are NO JUSTIFICATIONS for the dysfunctional, disgraceful, and frankly crap that Thor Industries produces. Thor is a third w...

2.8
#1067564
I purchased a 2018 Thor Aria 3901 through Camping World that was still in production. Purchased on August 11,2017. I took it out for 3 days to test and took it back to Camping World on August 15, 2017. It is now September 25,2017 and Thor has still not approved all of...
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Anonymous
jason Laber

Purchased a 2017 Miramar 34.3 bunkhouse. Sold with a missing track in the 3TRAX system. See my story at rvintelguru.com

Anonymous
MikeJJJJ

Purchased a Thor 24sv Citation on mercedes 3500 platform July 24th, total piece of crap. Delivered to me 28 July, 66 defects, taken back Aug 3 for repairs, received it back O...

1.7
I liked
  • Layout of the rig
I didn't like
  • Warranty service is slow at best
#1106164
We have to confess that this is our first time purchasing and using a Motorhome. As with anything new there is going to be a learning curve and this case has proven to be no exception. We purchased a 2017 Thor Ace 29.3 on 3-11-2017. Our total purchase including...
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Anonymous
Another Thor Victim

Yes a class action suit would be a good thing. So many have lost an incredible amount of money. The real casualty comes with the stress, worry, loss of trust and helplessness....

Anonymous
Seawolf4

THE VEHICLE HAS BEEN OUT OF SERVICE FOR OVER 30 DAYS FOR REPAIRS FOR NONCOMFORMITY THREE TIMES SINCE OUR PURCHASE MAY 26, 2018. THE FIRST TIME OUT OF SERVICE WAS FROM JUNE 23...

1.7
Product
I liked
  • Floor plan
I didn't like
  • Customer service
  • Warranty service is slow at best
  • Product quality
#1071063
We purchased our new RV in July . We brought a new 2018 Hurricane which cost over 100,000 dollars model number 1F65F5DY4HOA14371. We continue to have problems with it constantly. Now it is in our driveway unable to drive because the bed will not rise up due to broken...
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Anonymous
Diane17

Thor is a terrible company and my coach has sat the entire 16 months I have owed with a barrage of problems!!! Also I slipped and fell in the water from leaks from Windows. Ne...

1.0
I didn't like
  • Quality very poor
#1208031
Featured
Thor Industries - No more Keystone campers for me!
I bought a new 2017 Keystone Montana High Country in Oct 2016. I traded a 2005 Montana 5th wheel, which was a good camper, well made and a very comfortable camper. But, my wife, 3 pets and I were going to be living in it for a while, so I decided to buy a bigger one to...
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Anonymous
Anonymous

I have bought a Jayco Eagle 339flqs. And it to has been nothing but a piece of JUNK. It has had water leaks from every water line in it. The side windows in the slide have all...

Anonymous
Anonymous

well maybe u should have looked at it first and maybe u would have een some of the flaws

1.0
I didn't like
  • Poor customer service
  • Product quality
#998700
We stopped to look at new Thor Freedom Elites at Camping World in Houghton lake Michigan and after driving 200 miles with hopes of buying one, we were quickly turned off by the poor workmanship and materials. The first thing we noticed was what we thought was a tiled...
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Anonymous
Anonymous

Thor produces one type of quality product, cheap materials, fast assembly, out the door and on to the next one. Anyone that owns one will not be a repeat customer. The warrant...

Anonymous
Never again will buy a RV

Bought Thor Hurricane 34F, only had physical position of it for 53 days out of 300 days because it has been sitting at Camping World for warranty repairs.

2.0
Houghton Lake, Michigan
#1308543

Contact Thor Industries Customer Service

Mailing Address:
Thor Industries, Inc.
601 East Beardsley Avenue
Elkhart, Indiana 46514-3305
United States
Phone:
(574) 970-7460
All Thor Industries Contacts

Thor Industries Products and Services Reviews

Dear Bill, I wanted you to know the problem we are experiencing with our brand new 2017 Thor RUV Vegas motor coach. We ordered the Vegas from Camping World in Golden, CO in March of 2016 and it was delivered to us almost 3 weeks early in May 2016. Our first trip was...
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Anonymous
Anonymous

Thanks for posting, I was thinking of buying same model, not now.

1.0
I didn't like
  • Quality of product
#944611