Thor Industries Reviews and Complaints
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Customers don't like
- Customer service
- Product quality
- Company response to problems
Customers like
- Layout of the rig
- Rv lifestyle and the floorplan
- Storage capabilities
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Thor Industries - Vin #
I purchased a 1998 Tahoe Lite 19 ft travel trailer by Thor the pink slip was lost in a house fire and I could not get in touch with the person that I bought it from although I know his name and that he was from Colorado the plate seems to have been removed from the front of the trailer and I need the VIN number to put it in my name so I can sell it is there some place on this trailer or I can find the VIN number I have no paperwork no bill of sale I know the sale was legit because I did have the pink slip in hand at one time but I'm caught between a rock and a hard place trying to sell it because I have no VIN number also I don't even think it came with a license plate what can I do as I am in desperate need of a way to sell it so that I can get back home please contact me as soon as possible thank you so much
Thor Industries - Machine snswered
Called, machine came on, left msg. Hope someone calls me. Frank
Thor Industries - Converter
Battery not charging, possibly converter issue.need location of converter on 2017 KZ DURANGO 2500.
Purchased 2014 Thor Palazzo Motor Coach 33.2, in Feb 2014, Camping World, Spartanburg, SC. To date, the full wall slide out has failed FIVE (5) times since purchase! And it fails the same way every time! 1. Fixed Camping World, Chattanooga TN - Mar 2015 2. Fixed Thor...
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I liked
- Motor home design and layout very comfortable coach
I didn't like
- I did not like thor quality or customer service
- Quality of workmanship and poor vendors supplied products
We traded a 10 yr old Winnie on a new 2016 Thor Windsport. I wish we would have read some reviews first. It is by far the cheapest poorly constructed product I have ever purchased. The list of items that work on this coach is very small. Actually the ford v-10 engine...
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Tom Moreshead
I have a piece of junk like yours too, everything is broken, its a 2018 freedom elite. only the engine is good.
TMC-TEAM007
Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs. 8-5 and Fri. 8-4) or you can email us at warrantysupport@t...
Bought a brand new 2017 for which had so many problems that we traded It in 6 months and lost $9000 bought a slightly used 2017 outlaw with 1500 miles on it and it is worse than the 1st one Rusting totally through the bottom
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Anonymous
I met a gal who had a brand new Thor at a campground in AZ. She has a list of sixteen items, some big and some smaller. Customer service has been terrible both from the manufa...
I brought a 2018 Thor aria in May of 2017. The coach has been in the shop for 280 day in the first year. In the first 16 months it has been in the shop for over 300 days. It is still in the shop. No warranty now. I may can raise goldfish in the bottom compartments....
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Heather M Kelly
So glad you have posted this - we have now been forced to hire an attorney to help us. Our 2019 Thor was purchased in July of this year (2018) and it has been in the shop 90% ...
AnotherThir Victim1
All these reviews on pissed consumer! I also put our review on Yelp. I encourage everyone else to do so. Yelp - Thor Motor Coach, Elkhart, Indiana.
We have a 2017 Thor Vegas Class C RV that has a pronounced lean to the cab on the front drivers side. Two professional RV and Auto Body companies have, per Thor instructions, measured and found the unit to indeed be leaning as a result of the twisted frame. Thor has...
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Got home extended the slider, ran water in the sink, water all over the floor. They way the hooked up the hose to the connection to the gray tank looked like it was done by children. You could tell it happened before as there was glue on the fittings. Must be a union...
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Wild Bill
Of course they are not a union company otherwise the work would have been done right. Your union comment shows your ignorance about the trades. You deserve a Thor:)
Similar to Thor Industries
To say I'm disappointed would be a mild understatement. Recently, while on a trip in our 2016 Thor Palazzo, my wife chose to operate our factory installed Axxera brand, model AVM10BH DVD Multimedia Receiver which includes CD, Bluetooth, AM/FM and camera, housed in a...
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Select Reason
We feel your pain! Thor has quality issues covering every inch of their RV's! Slides, Steps, Leveling Jacks and over cab beds especially because Lippert Components are unrelia...