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Thor Industries - Refusal to fix safety issue
Thor Industries - Refusal to fix safety issue
We recently purchased a Thor Outlaw. It is obvious the kitchen counter top was not installed properly from the factory. It was somewhat forced into place. The counter is tipped significantly which causes the stove top to be un-level. This tipping causes HOT Pots and...
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1.0
#1143946
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I had no idea at time of purchase of the Thor Avanti in 2011 that it was not going to be made in the future. I was told the decision was made by THOR when the DAMON went out of business. Several years later and numerous issues I learned that no new parts exist in any...
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1.0
I didn't like
  • Everything about thor
#1140908
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Interesting point.... Actually, there is an article in RVTravel.com that discusses RV Quality Control. The RV manufacturers seem to be cutting many QC corners due to very good financial gains. It just isn't cost effective for RV manufacturers to hold up a unit on the...
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I liked
  • Motor home design and layout very comfortable coach
I didn't like
  • Quality control
#1139522
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Thor Industries - Parts do not match
1/1

Thor Industries - Parts do not match

Thor Industries
#1116950
I did order Parts acordingth vin# Part come and do not mach with The existing Please call me at 941-809-6969 Roman Gzyl Thanks
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Thor Industries - Is this another bad unit??

Thor Industries
#1114636
1.0
Details
2014 purchases 2015. 2017 ware damage had to recall hole trailer lifts don't work front bedroom out side and trouble lift out side front. Stove oven doesn't close. Cruiser aire
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Thor Industries - Four Winds spare tire

Thor Industries
#1069230
1.9
Details
After getting a blowout in the middle it was discovered that Their gave us a Chevy spare tire for our Ford chassis which does not fit. Thor's response is that it is our responsibility to check that the spare fits and won't even provide the correct wheel.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website

Short Review on April 01, 2017

Thor Industries
#1028499
1.0
Details
They don't even rate a star, nothing but a piece of ***, don't waste your money. There cheap and have no quality,
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
We bought 2014 Hurricane in January of 2015. Less than six month later the driver and passenger seat leather began flaking. Upon contacting Thour they first denied are clam due to wear and tear caused by pets or children. After contacting them again them and advising...
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#1138732
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The two go together in sales followup and quality of service and workmanship-I will never go into another camping world place nor buy another Thor-Thor is putting out a Ford chassis with outdated tires on it -now the Camping World CEO says if you voted for Trump he...
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2.0
I liked
  • No results
I didn't like
  • Warranty service is slow at best
  • Poor qc and customer service
  • Quality of workmanship and poor vendors supplied products
#1136115
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We bought the unit brand new and have had issues since day one, (everyone does with new units I know). Most were resolved, but we continue to have issues with our toilet backing up with solid waste because it is a very poor engineering design. But our last trip is the...
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laberj45
laberj45

We had problems with our 2017 Miramar 34.3 bunkhouse. Full wall slide separating from wall during travel. Go to my site at rvintelguru.com for more.....

I didn't like
  • Extremely poor workmanship
#1135076
Reply to reviews
I have a Thor Tuscany XTE 36MQ. It has a Schwintek Slide unit on the large slide with the kitchen and residential refrigerator. It’s been repaired three times so far with the coach out of service for several months. Thor has added an additional slide rail on the...
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Anonymous
laberj45

I am in the same boat with my 2017 Miramar 34.3 bunkhouse. Major full wall slide malfunctions on our brand new RV. After 4 repair attempts - sought an attorney and revoked a...

1.9
I didn't like
  • Quality and engineering
#1129836
Reply to reviews
Thor Industries - Thor Freedom Elite - do they drug test their "craftsmen"?
Thor Industries - Thor Freedom Elite - do they drug test their "craftsmen"?
Thor Industries - Thor Freedom Elite - do they drug test their "craftsmen"?
Thor Industries - Thor Freedom Elite - do they drug test their "craftsmen"?
Thor Industries - Thor Freedom Elite - do they drug test their "craftsmen"?
Just purchased a 2018 Thor Freedom Elite motor home and workmanship is appalling. Interior Bath – major gap at vanity - vanity not square with wall – ½” gap!! - Bedroom – pair of lights and speakers above head board are not symmetrical with wall. Lights should be in...
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Anonymous
Rube

What a sour lemon.Hey - I love the photo of you holding the right angle square in front of the cutout !I know you're frustrated , and you should be.But the mere thought of it ...

#1129793
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DO NOT BUY HURRICAINE OR ANY OTHER THOR PRODUCTS. YOU WILL BE SORRY Hurricaine makes a nice comfortable motor home, but their quality and customer service is terrible. They do not stand behind faulty products or faulty workmanship. Their customer service initially was...
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Anonymous
Jason Laber

No doubt. Go to rvintelguru.com to read our nightmare....

2.3
I liked
  • Motor home design and layout very comfortable coach
I didn't like
  • Quality of workmanship and poor vendors supplied products
#1125010
Reply to reviews
It is very sad there is not a better system in place to have warranty items fixed in a reasonable time frame, much to less knowing that the work was completed. It is safe to say I will never ever show at Camping World again nor buy a Thor product unless there is new...
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2.1
#1121662
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