Thor Industries Reviews and Complaints
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Customers don't like
- Customer service
- Product quality
- Company response to problems
Customers like
- Layout of the rig
- Rv lifestyle and the floorplan
- Storage capabilities
Thor Industries - No pride in their work
Worst in the industry. DO NOT BY A THOR PRODUCT! Have been to the factory 3 times. Most everything still not fixed. They lied to us on things they said they did and didn’t touch a most of it.
Hi, we have a 2014 Super C Four Winds. We have a few problems that have come up. Molding is coming down, flooring is coming up, shower door latch came off. The stairs sank down and fell off. The storage on the driver's side fell through. The bench to the breakfast...
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I'm the owner of a 2018 Thor Gemini 24TX. I can agree that, yes some of the workmanship is shoddy, but considering what I paid for it..I can't complain. My coach is currently in the shop having warranty work done. Thor has been very cooperative. I found through certain...
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Thor Industries - How to Hook up a satellite dish to watch tv
I have a dish satellite and receiver I want to connect to the tv system but I can’t figure out how to set it up or more importantly where to connect the receiver to the coax
We stopped to look at new Thor Freedom Elites at Camping World in Houghton lake Michigan and after driving 200 miles with hopes of buying one, we were quickly turned off by the poor workmanship and materials. The first thing we noticed was what we thought was a tiled...
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Every time I have contacted Thor I am told since you are not the original owner....... They never help me and in fact they are very unprofessional and rude. I will be upgrading to a DP in the next three years and you know who won't get my business. Full wall slide is a...
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Bought a 2016 Miramar from Camping World in Lake City FL. Wipers quit in a thunderstorm while on an expressway doing 65. Still not fixed after three trips to factory and dealer. Contacted Camping World again was told that they would make a note in our file as if that...
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I didn't like
- Quality is bad
- Customer service and warranty service
- Quality control
Backup camera did not work, took to dealer several times to get it fixed. Toilet seat was cracked when we picked it up, nobody would fix it. water pump leaked had to fix it my self . Cupboard doors rattle like crazy, have to bungee cord them closed. Awing is very slow....
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Jonathan W
Wow. Good to know. I had heard some bad rumors about Thor, and turns out they are true. Thanks for posting.
Cali Buyer
Thank you. There seems to be an overwhelming amount of bad reviews on the Thor Quality Control. I have taken note and will not buy Thor.
i should have got a better brand of motor home had water leaks 5 doors falling apart v3 locks falling off doors 4 doors not closing right all batterys going dead because of a bad switch water heater not working no heat in bath room trim falling off and when you call...
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Product
I liked
- 1 person i talked with was great
Similar to Thor Industries
Planning to use MH at end of June. Put main slide out to do some general cleaning. Spent an hour trying get slide back in. Had to take it to the shop. $425.00 later it was supposedly fixed. Insurance would not pay because of "no failing part". Back home--everything...
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Never Thor Again
My Thor has been at Camping World for 140 days due to slide motors burning up. Three motors replaced so far.
HAC
No specific information on what was the cause of the problems or what was the fix. This post was more venting than providing useful information
I liked
- Lay-out of coach
I didn't like
- Quality
- Warranty service is slow at best
- Quality and engineering
Bought Thor Hurricane 34F, only had physical position of it for 53 days out of 300 days because it has been sitting at Camping World for warranty repairs.
Thor cheap, cheap , cheap!