Contact Thor Industries Customer Service
Thor Industries Phone Numbers and Emails
Toll-Free Number:
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(800) 622-6757Transfer Agent
Headquarters:
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(574) 970-7460
Legal:
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(888) 914-9661Privacy Inquiries
Thor Industries Emails:
Thor Industries Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Thor Industries Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Thor Industries is 5749707460. 49% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Thor Industries may ask you for the following information to identify you as a customer: order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Thor Industries Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Thor Industries is 5749707460. 49% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Thor Industries may ask you for the following information to identify you as a customer: order id.
People call Thor Industries mainly because of product/ service, request for information and return/ replace.
The best email to contact Thor Industries is privacy@thorindustries.com. 86% of customers use this email address to address their issues and concerns.
Contact Information
Thor Industries Website:
Thor Industries Help Center:
Corporate Office Address:
Fax:
Thor Industries Customer Service Reviews
Poor workmanship. Poor customer service.
They do not stand behind their products. They do not fix known defects in new models, using cheap materials instead.
Quality of there Rvs are very Despicable, dangerous and unfit to put on any road. Oil change lite came on with only 1000 miles on it.
Water heater didnt work due to being Plummed wrong and loose wires lying next to it. Hot wires under our bed not connected to anything and outlet for microwave. Water leak in the overhead bunk are. Took two months to repair at Camping World.
Fridge handle broke off in my wifes hand. A lot of staples only half way installed in the side compartments
How Good is Thor Industries's Customer Service?
Summary of Thor Industries Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Thor Industries?
Product/ Service Question:
- “Warranty”
- “Stove less than 6mnths old broken . Thor warranty company will not support the warranty we paid for .”
- “Dishwasher not working”
Request for Information Question:
- “Help with access panel location for shower faucet”
- “Looking for a rim and tire for a premier by bullitt.”
- “Looking for dealer that displays the range top near Roseville CA”
Return/ Replace Question:
- “Engine battery replacement / slide issues”
- “Dinette replacement / slide issues”
Account Question:
- “Had to reset my bmpro on Thor compass. My bypro account has been deleted and I need help.”
Shipping and Delivery Question:
- “Dishwasher delivered damaged”
Staff Question:
- “Customer service”
Other Question:
- “Very upset”
- “Lost keys”
- “Electrical issues”
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