Contact Thor Industries Customer Service
Thor Industries Phone Numbers and Emails
Toll-Free Number:
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(800) 622-6757Transfer Agent
Headquarters:
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(574) 970-7460
Legal:
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(888) 914-9661Privacy Inquiries
Thor Industries Emails:
How to Contact Thor Industries?
Most Popular Number:
| Total calls: 52 | Last call: Apr 21, 2025 |
Thor Industries Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Thor Industries Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Thor Industries is 8006226757. 55% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Thor Industries may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Thor Industries Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Thor Industries is 8006226757. 55% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Thor Industries may ask you for the following information to identify you as a customer: order id or tracking no.
People call Thor Industries mainly because of product/ service, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Thor Industries is privacy@thorindustries.com. 86% of customers use this email address to address their issues and concerns.
Contact Information
Thor Industries Website:
Thor Industries Help Center:
Corporate Office Address:
Fax:
Thor Industries Customer Service Reviews
Poor workmanship. Poor customer service.
They do not stand behind their products. They do not fix known defects in new models, using cheap materials instead.
Quality of there Rvs are very Despicable, dangerous and unfit to put on any road. Oil change lite came on with only 1000 miles on it.
Water heater didnt work due to being Plummed wrong and loose wires lying next to it. Hot wires under our bed not connected to anything and outlet for microwave. Water leak in the overhead bunk are. Took two months to repair at Camping World.
Fridge handle broke off in my wifes hand. A lot of staples only half way installed in the side compartments
How Good is Thor Industries's Customer Service?
Summary of Thor Industries Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Thor Industries?
Product/ Service Question:
- “Complaint”
- “Gas oven not working”
- “Stranded with broken slide”
Request for Information Question:
- “Question about electrical system in my Cruiser Fun Finder”
- “Need help setting clock on new range”
- “Iam currently living in my 2007 Komfort Trailblazer 277 5th. Iam winterizing and preparing for winter in Helena MT. I will not be using my fresh water holding tank. My question, do I leave tank empty or add water for the winter?”
Staff Question:
- “Customer service”
Return/ Replace Question:
- “Engine battery replacement / slide issues”
- “Dinette replacement / slide issues”
Payments and Charges Question:
- “House batteries not charging”
- “House batteries are not charging from engine running. 2012 Thor ACE”
Shipping and Delivery Question:
- “Dishwasher delivered damaged”
- “Location of converter on 2017 KZ Durango 2500”
Account Question:
- “Had to reset my bmpro on Thor compass. My bypro account has been deleted and I need help.”
Other Question:
- “Bad vin”
- “Poor engineering design.”
- “Rv”
Compare Thor Industries Customer Service To
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