493 views
New Reviewer
1 comment
1.7

Purchased 2018 Thor Hurricane (new) and have had problems ever since!

- awning sensor not working (should retract with high winds),

awning arm is now bent

- panel indicator lights for batteries is NEVER accurate

- inverter went bad, had to replace

- issues with leveling jacks (retracking is fine)

- LCI electronic leveling system is NEVER accurate

- exhaust fan in kitchen area not working

- exterior compartment doors are not aligned; two don't even lock now

- front door pane fell out

- front door misaligned

- poor/cheap workmanship on interior doors/cabinets (bedroom drawer not working)

Product or Service Mentioned: 2018 Thor Industries Hurricane Rv.

Reason of review: Dealer repairs are not of quality.

Preferred solution: Let the company propose a solution.

Thor Industries Pros: Customer support people were nice.

Thor Industries Cons: Terrible quality, Quality control.

Location: 1150 SE Federal Hwy, Stuart, FL 34994

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1716874

Thank you for sharing this experience. You can email me at TMCTeam@***.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Thor Industries Reviews

  1. 91 reviews
  2. 56 reviews
  3. 21 reviews
  4. 4 reviews
  5. 3 reviews
Thor Industries reviews