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Thor Industries - Work Experience Review from Wolcottville, Indiana

Was injured working for Thor.Was not offered any medical attention for a whole day,was told Production was more important than my health. I had a couple surgeries. The company Doctor said I would need further surgeries. The company then said I was a liability, and...
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1 comment
#1012262

Yes they do treat people like trash unless u go out and smoke pot at break time then ur the best worker they need to drug test all of plant 650

ID
#626012 Review #626012 is a subjective opinion of poster.
Location
Wolcottville, Indiana
Reason of review
Bad quality

Worst Mistake Ever

There isn't enough room to list all the issues with my rig. Every system has failed at least once. I have owned my Challenger for 8 months and it has been in the shop for 6 of those. Finally got it back again & took it out. The 12V system has failed now. I just discovered that the 4" pipe that should be connected to the black tank is attached to the grey water, the 2" pipe for the grey water is connect to the black. They are even marked backwards! BACKWARDS who puts together a product BACKWARDS?????? Do not purchase a @Thormotorhome
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2 comments
#968779

Oh I hear ya. They didn't put enough bolts on our chassis so the brackets bent causing the floor to cave.

We had it 6 weeks and put maybe 300 miles on it, slept in it 3 times. They've had it for 2 months now, still there.

Oh and Ford forgot some gaskets and the heater was missing a switch. I told them if it shows up in my driveway now I'm painting a lemon on the back of it so I can share my feelings for them.

#959260

We purchased our Challenger in January and took it out..only to list several issues. It has been in for service 6 weeks..picked it up Saturday and some issues were not corrected...and found new ones.

Headed back Friday! We are not happy campers!

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ID
#599956 Review #599956 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Layout of the rig
Cons
  • Customer service
  • Product quality
  • Warranty service
Reason of review
Damaged or defective

New Ace at dealer since August 4th 2014,

Dear Thor Motorcoach, Inc., Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the continuing nightmare I have every time I drive it. We have currently place 1100 miles on it and I am considering not using it again as I am afraid it...
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2 comments
#994705

Update: Thor Manufacturing is still not responsive to fixing the problem. Camping World has an out in the purchase agreement you sign.

It states they are not responsible for any Manufacturing Warranty issues.

Maybe we all need to get together and place a class action lawsuit against Thor, by the way it is not even American Owned. It is a foreign corporation.

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ID
#559186 Review #559186 is a subjective opinion of poster.
Location
Saint George, Utah
Cons
  • Will never recommend or buy again
Reason of review
Damaged or defective
Loss
$94514
Preferred solution
Let the company propose a solution

2015 Thor Chateau-Been in the shop more than camping.

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the after the purchase has been terrible. I would never buy another coach from them and I have purchased many in my 25 years. We have owned our coach 8 weeks and Camping World has had it all but 2 weekends. It has an electric awning. It goes out just fine but will not go back up unless you are pushing it. During a wind our first weekend, we had to get a ladder out and hand roll it up while pushing the button. It also sticks out too far when closed. A good wind is going to catch it while going down the road and we will lose it. The black and grey tank meter wires were crossed. It took us complaining after both weekends for them to finally have a mechanic that knew what he was doing to see that the wires were reversed. It has a regular full size home refrigerator so the doors keep flying open. Camping World has suggested Velcro. Poor is all I can say about Thor and Camping World. I will never ever purchase from them again. This will probably be the quickest trade in ever.
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ID
#540414 Review #540414 is a subjective opinion of poster.
Location
Murrells Inlet, South Carolina
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
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