Bad axel

We have a sunset trail 33rl bought new in 2015,we have had small problems all the time we've had it first a fuse kept blowing and the tv wouldn't work,now the axel is crooked and the tires are all worn.We used it this week and the handle fell off the bathroom door.We...
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ID
#950664 Review #950664 is a subjective opinion of poster.
Location
Beaconsfield, Iowa
Product
2015 Crossroads Rv Sunset Trail 33rl Rv
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

2015 Thor Motor Coach Ace Rv Review

The long slide is a nightmare! We can get it in if we inch it in over time. Camping world tried to fix the problem but it never works. They said it was because it was too long. WHY does camping wld sell Thor when their product is so shoddy? Our rig is back at camping world for another few weeks and we are stuck in a motel. STAY AWAY FROM THOR ACE!!!!!
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ID
#945060 Review #945060 is a subjective opinion of poster.
Location
Anderson Mill, Texas
Product
2015 Thor Motor Coach Ace Rv
Reason of review
Bad quality
New Reviewer

2017 Thor Vegas RUV

Dear Bill, I wanted you to know the problem we are experiencing with our brand new 2017 Thor RUV Vegas motor coach. We ordered the Vegas from Camping World in Golden, CO in March of 2016 and it was delivered to us almost 3 weeks early in May 2016. Our first trip was...
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2 comments
#1322452

Thanks for posting, I was thinking of buying same model, not now.

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ID
#944611 Review #944611 is a subjective opinion of poster.
Location
Littleton, Colorado
Product
2017 Thor Motor Coach Vegas Ruv Rv
Cons
  • Quality of product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$122228
Preferred solution
Full refund

2013 THOR ACE

Bought a 2013 30.1 and have nothing but issues; most recent is the left-side actuator that extends and retracts the bunk located above the driver's compartment. The bunk "droops" and has torn the upholstery around where it is hinged. The rig only has 5200 miles on it; there's a reason and it's not a good one. Constant quality issues; even had one of the electric motors on the large slide go out. Many smaller issues such as cabinetry hardware, and the table which makes out into a bunk separated from the mount because the table is pressed wood particle board and won't hold no matter what size screws you use. I contacted the company (THOR) and was told they would not do anything for me because the original warranty had expired. Had I known I would have bought an extended warranty but was ignorant of how poor the quality on THOR products really is. My advice to anyone is twofold; (1) never buy a THOR product, and (2) never buy new because the depreciation is tremendous. I bought this rig new from a mega-dealer who sold it $20K below what it would have cost in Little Rock but the moment I drove it off the show room floor it depreciated another $20K. Now I'm stuck with a lemon that I'm upside down it and on top of that constantly having to put money into repairs. Bad mistake buying it..
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1 comment
#1231457

I must add that I sent a certified US Mail letter to the CEO and was called by "Ron Baker" (not the CEO) but he would not tell me his position with the company. He would not provide any assistance with even paying to get the bunk repaired. Again, had I known the reputation THOR has among RV owners, I would not have bought one and certainly cannot recommend anyone else buying one either.

ID
#942467 Review #942467 is a subjective opinion of poster.
Location
Conway, Arkansas
Product
2013 Thor Motor Coach Ace 30.1 Rv
Cons
  • Quality of product
  • Extremely poor workmanship
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Junior Reviewer

Owns KZ RV - Never do business with them.

Update by user Nov 02, 2016

I was contacted by Mark Owen from KZ and he has been most helpful with quickly approving the warranty parts to get my RV repaired. Hopefully after 5+ wks I will have it back. The lag is due to the dealership and not KZ.

Original review posted by user Oct 20, 2016
I bought a 2016 KZ Venom 4013tk which is built...
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ID
#940043 Review #940043 is a subjective opinion of poster.
Location
Houston, Texas
Service
Thor Industries Customer Care
Reason of review
You already have my information with KZ customer service, but refuse to do your jobs.

Thor Motor Coach Rv Review

Tire issues with thor four winds since we bought it. This thing is a death trap. Company will bot do anything about bad tires. Asked them to replace all of the tires.
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ID
#936419 Review #936419 is a subjective opinion of poster.
Location
Crown Point, Indiana
Product
Thor Motor Coach Rv
Reason of review
Bad quality

Thor Industries - 2013 Thor Motor Coach Hurricane Rv Review from Memphis, Tennessee

2013 hurricane, several problem but worst now is seats and bench peeling!! Called Thor and they said haven't heard of the problem!!!!
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3 comments
#1374370

I too have PEELING DRIVER'S AND PASSENGER'S CHAIRS AND CUSHIONS ON MY 2103 BOUGHT NEW.

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ID
#916683 Review #916683 is a subjective opinion of poster.
Location
Memphis, Tennessee
Product
2013 Thor Motor Coach Hurricane Rv
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

2014 Thor Motor Coach Ace Rv Review from Fairbanks, Alaska

Worst decision of our lives to but a 2014 Thor Ace 30.1!!! Bought new in August 2015. Nothing but problems to include 5 water pumps, broken shower, leaking hydrolic fluid, leaks in both slide outs, broken kitchen faucet, broken gray water handle, dead batteries (first...
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1 comment
#1235798

This is so helpful. I am sorry you are going through this.

I am ready to retire and I am an amputee with many friends in USAA and disabled groups. The last thing we need is garbage like this.

Forest River or thor or winnebego. They might have screwed you; however you can take heart that this review will prevent many people from buying their garbage.

Thanks,

John

USN retired

ID
#884081 Review #884081 is a subjective opinion of poster.
Location
Fairbanks, Alaska
Product
2014 Thor Motor Coach Ace Rv
Reason of review
Bad quality

Freedom Elite Review

I'm convinced they hire *** heads to work in their assembly plants. The absolute worst quality i have ever experienced with any product. I can't imagine any manufacturer i could possibly find that would be worse. Then Camping World for repairs??? Forget it.
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ID
#883654 Review #883654 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality

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Verified Reviewer
New Reviewer

Thor Industries - 2013 Thor Motor Coach Daybreak Rv Review from Delphos, Ohio

THOR refused to stand behind their product..our THOR, Daybreak 2013, has front end structure issues..we started by noticing the band that covers the front dog house to the side wheel panel, has separated from the two pieces.The seperation was bowed 14 inches long with 1/8 to 1/4 inch pulled away. The dash started making a LOT of noise, even on smooth surfaces.We never had any noise before. When making any turn, left or right the dash noise was even louder. The front dog house was dropping. Our dealer found that the dash was only held on by 3 short screws..these 3 screws broke causing the dash to move sideways every turn we made, also causing a shift in the dog house to the sides. Of the supposed 18 screws along the support for the two front dog house pieces, 4 screws on both sides...right where the visible seperation occured...were broken. The lack of manufacturing assembly, the fact that only 3 short screws were used to hold the entire dash and side braces on to the firewall, is definitely the greatest engineering failure imaginable . We were at risk of the entire front dog house dropping, causing the windshield to pop out as we were driving down the road.THOR refused to take any responsibility for their poor manufacturering. Our coach is only on its 3rd summer .With major defects, life endangering manufacturing. We had to pay the entire bill to fix THOR'S defective manufacturering. WE WILL NEVER PURCHASE A THOR PRODUCT. .beware. Thor just purchased Jayco RV.
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ID
#880366 Review #880366 is a subjective opinion of poster.
Location
Delphos, Ohio
Product
2013 Thor Motor Coach Daybreak Rv
Reason of review
Damaged or defective

Lemon is Right - Thor Leaves a Bad Taste in Your Mouth!!

Purchased a 2016 Thor ACE 27.1 on 3/26/2016, have used it 1 time, we have 3 pages of things wrong with it from doors not staying closed to leaking ceiling filling light fixture with water to bathroom wall out of line by 1 inch -fiberglass front end is held on by only 2 of 8 required screws, outside side molding has screw stuck in it covered by clear caulking, vinyl flooring is good quality if they hadn't laid it down over screws and junk which are not causing lumps and bumps in it, under driver dash heat duct was just a rubber hose hanging down (not finished off with a vent),under carriage water, sewer and propane hoses dangling and so on, their customer service is just lip service, they were to send techs to our local Camping World to go over the unit but never showed, their excuse, "we forgot" - we even sent a certified letter to Bob Martin, CEO/Pres. of Thor Motor Coach but to date have not had the courtesy of a reply (our certified receipt came back so I know they received our letter) - can't believe they are still in business and getting rave industry and stock market reviews - we have contacted Burdge Law Firm in Dayton, Ohio regarding a lemon law suit (they specialize in lemon law cases and have had several involving Thor) - has anyone noticed the HUGE Thor inventory on RV lots? I wonder why? Don't even think of trading a Thor in, we tried it and they don't want to give you "squat", again I wonder why?
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ID
#874281 Review #874281 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
2016 Thor Motor Coach Ace 27.1 Rv
Cons
  • Product quality
  • Quality of coach
  • Quality of product
Reason of review
Bad quality
New Reviewer

2015 Thor Industries Ace Rv Review from Philadelphia, Pennsylvania

I have had a 2yr problem with my new coach, Thor is slow to resolve the problems with this. Bought coach in 2014 it was a 2015 model it has spent well over 450 days in the shop , either waiting on parts or trying to get it fixed. Recently it sat in the dealership from Sept 2015 to present and they still haven't fixed the problem but while they were attempting to fix it the broke other things. I have been going round and round with there service manager John V. My name is Mark R. 386-984-****
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ID
#854058 Review #854058 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
2015 Thor Motor Coach Ace Rv
Reason of review
Damaged or defective

2007 Impulse assembled by children or *** Leaks like a screen door!

A leak in the cab over is not un common and it is easy to see why. If my workmanship was that poor I would get fired. Thor must award their employees for this behavior because it takes more than one person to assemble these things and the whole thing stinks! The trim around the cab probably comes in a big spool so they attach it and then cut it with a cuircular saw. Right through the rubber roof about a 6" long cut. The cabinet doors are falling off, the fiberglass walls are all separating. Even the small doors that open are puffing out. Do not waste your money on this junk!
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ID
#834757 Review #834757 is a subjective opinion of poster.
Location
Livonia, New York
Product
2007 Itasca Rv Impulse Rv
Reason of review
Bad quality
Loss
$3400
Preferred solution
Let the company propose a solution

Thor wanderer 5th wheel 32ft

i bought this trailer in 04 i had problems with this unit since day one ! .i have argued with the co. with a list of problems . My main problem is it was the first 102 wide trailer and they used all 96" parts to put on it ,drip edges ,rear door springs ect... The body is so heavy that it is folding the frame extensions and falling off the frame in a result of all this the walls are cracking and major water leaks ! All this damage has happened it the first 2 yrs and has been sitting since and has become a 30k $ storage shed .. If any body else has this problem lets get together master-cycles@***.net
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ID
#820582 Review #820582 is a subjective opinion of poster.
Cons
  • Company response to problems
Reason of review
Bad quality
Loss
$33000

Thor Industries - Thor Citation Sprinter Motorhome Review from Waco, Texas

Thor Citation B+ 24' Motor Home on Mercedes Chassis is AWFUL! Out 2014 is literally coming apart. Water lines in the walls in two places leaked slowly causing black mold! Water pump went out after only five months, thank God it was still in warranty. Door into the unit warped, repaired twice, under warranty....still flies open, unless we use bungy cord to secure. Customer service is beyond TERRIBLE! THOR MOTOR COACH is a vile company!!
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ID
#820048 Review #820048 is a subjective opinion of poster.
Location
Waco, Texas
Reason of review
Bad quality
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