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Sewage drain separation inside wall, kitchen sink drain and water line leaks, water leak under bath sink, kitchen faucet failure.

Numerous electrical failure issues; enters steps, wipers, furnace, gas hot water heater, slide controls, corrosion at all electrical connectors, wires hanging down below coach body, heat pump controls, fire place failure/twice, bath exhaust fan failure.

Physical defects; front chrome trim loose and missing fasteners, head lamps loose and missing fasteners, privacy door fell off track, front privacy door track and trim fell off, Radiator grill has fins that have bad welds, rear heat pump fan hitting refrigerant tube, both heat pump covers missing fasteners. And the list goes on.

I want my purchase price refunded plush all the labor and parts I have spent trying to get this coach on the road. We bought this new in March of 2018, the coach has spent 6 or 7 months in a repair facility, 5 months in heated storage, we have made 6 trips in the coach 1to bring it home, the longest; 2 trips @ 700 miles, 1 trip @1500 miles, and 2 short local trips.

every trip we take ends up in another failure and back to the repair facility.

Warranty, good luck...bought this coach with assurances that If we experienced any issues just take it to the nearest dealer and it will get taken care of. NOT ONE dealer will touch this motorhome.

Reason of review: All of the above.

Monetary Loss: $350000.

Preferred solution: Full refund plus time and material spend on repairs. Add pain and suffering for two missed summers without a reliable motorhome..

Thor Industries Pros: Motor home design and layout very comfortable coach.

Thor Industries Cons: Construction and ability to use as expected, Quality of workmanship or hardware, Quality is bad, Lack of product support, Warranty coverage is horrible.

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Any update on the issues we discussed on the phone yesterday?


Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-**** (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@***.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

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