Thor Industries
Reviews and Complaints
Generic manual!
I bought my 2014 Thor ACE motorhome 29.2 new. I am in the process of gutting the dinette booth area to put in a cabinet with a TV lift and small table.
I got tired of turning my head sideways to watch TV on the couch!
But that is not my main complaint. Thor tried to save money by combining 3 different motorhomes into one owner's manual! The manual is so generic, it took me 2 days to find the 12 volt fuse box that was not explained in the generic manual. Forget about working on plumbing or electrical as Thor wants you to pay a Thor dealership for that.
Upon request they will e-mail you a plumbing/electrical diagram but the one page diagram is very vague. What happened to the good Thor manuals that showed diagrams of the inside and outside of your particular motorhome, detailed wiring and plumbing diagrams, motorhome parts and their part numbers.
Thor Industries - 2015 Thor Motor Coach Vegas Review from Mountain View, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clifton, New Jersey2015 Thor Windsport 34J ....the saga continues
- Layout of the rig
- Customer service
- Company response to problems
- Product quality
Preferred solution: Let the company propose a solution
Thor wanderer 5th wheel 32ft
- Company response to problems
UNHAPPY ONE TIME CUSTOMER
- Rv lifestyle and the floorplan
- Quality of coach
- Storage size
Preferred solution: REPLACE.... THE VALUE IS TOTAL PRICE
Quality that is an insult to the American worker
- Layout of the rig
- Customer service
- Product quality
- Company response to problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tucson, ArizonaThor Industries Vortex Toyhauler is a LEMON
Purchased this Thor Vortex 5th wheel Toyhauler brand new from Freedom RV Tucson Arizona in 2007. I have had no end of issues starting with sliding door never staying latched.
The mirrored doors never stay on the tracks. The dvd stereo player had to be replaced. My first set of tir blow-outs tore off the wheel well molding. The last set of blow-out tires hit the refrigerator gas line!
Thank god my 14 year old heard the hissing it could have blew us all up! (See picture) In 2012 we got carbon monoxide poisoning from the generator leaking under the bed. In 2015 the welds on the hitch neck all 4 sides were broken but 2 inches. It was literally holding by a bead.
We discovered it by a fluke as it was swaying all over side to side. If we would have taken it on the interstate it could have snapped and broke away from the tow vehicle right into traffic injuring someone else. Since then we discovered the whole frame is now bent and resting on the tires. The exterior body has hairline cracks and the exterior paint and decals are faded.
The manufacturing of Thor Vortex is terrible and we feel we have a lemon! It has basically almost killed us three times.
- Storage capabilities
- Product quality
Preferred solution: Full refund
Thor Industries - 2007 Thor Windsport Review from Smithfield, Virginia
New Thor Hurricane 34F
I purchased a new unit a month ago. It has been in the shop for the past three weeks for problems.
Electric Water heater blows breaker, Ice maker did not function, missing part on awning, slits in the vinyl floor, several of the exterior storage door hinges defective. How long does it take for Thor to correct these problems? Not getting good answer from Camping World Lake City, FL.
Do I need to just tell the dealer to take this one back and replace it?
- Layout of the rig
- Storage capabilities
- Warranty service is slow at best
- Playing phone tag with no results
Preferred solution: Let the company propose a solution
Water Leaks = DEADLY BLACK MOLD
Thor Industries - Ace Motor Coach Review from Colleyville, Texas
NEVER BUY ANYTHING FROM THOR CORPORATION--NEVER
Junk
I bought a 2015 Thor Windsport and I have 2000 miles on it and almost all of the miles are from coming and going to the repair shop! I haven't made one trip in it yet!
Yesterday I got another recall notice for it! Junk thrown together junk! I'm going to plan a trip first of next year to Texas and buy a real motor coach and trade this piece of *** in!
Never again! I had water coming in thru the slide shop said its fixed first rain after getting back leaking every where!
Preferred solution: Let the company propose a solution
Inquiry
- Extremely poor workmanship
Preferred solution: Let the company propose a solution
2015 "lemon" Thor ACE motor home
- Layout of the rig
- Quality of coach
- Company response to problems
Preferred solution: Let the company propose a solution
- Prev
- 1
- ...
- 17
- 18
- 19
- 20
- 21
- ...
- 23
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I own a 2015 Palazzo and agree. Thor has no quality at all.
They are absolutely horrible to deal with.
Prospective buyers, DO NOT BUY A THOR product!!!!!! Heed my warning!!!!
I totally agree!!We had nothing but problems from the start with both of them. Once they got our money, they didn't give a ***
I agree with you 1000% We own a 2014 Class A Challenger 37DT. Nothing but problems and allot of major ones. Getting ready to dump the hunk of junk.