Submit ›
1.7 Based on 57 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Layout of the rig 9
    • Rv lifestyle and the floorplan 7
    • Storage capabilities 5
  • Customers don't like
    • Product quality 18
    • Company response to problems 13
    • Customer service 12

Oh my I think I should have read the reviews before buying. We just bought the Thor Ace Sept. 2016 the 2017 model. I agree that there were lots of cosmetic problems . The shower door magnetic strip fell out , trim in the cabinets was not glued , a burner on the stove was not in place, the curtains for the bunk beds were not put on correctly, the front night privacy curtains operate horribly I am sure the longer we have it the longer the list... Read more

Was this review helpful? 1 0
2016 Thor Industries Four Winds 28 Z Review
1 of 17

Recently we bought a brand new 2016 Thor Motor home. I deeply regret purchasing it because of its poor quality. 1) On the second day after purchasing it, the generator completely stopped working. It took us a while before we got to specialist. They r very booked. 2) the awning shock on on side didn't work properly. We had to take it to another specialist to replace the whole side. 3) the wallpaper on the ceiling and other places is not glued... Read more

Was this review helpful? 1 0

We purchased a brand new 2014 Thor Hurricane and have had many problems with hydronic leaks, converter problems and faulty windshield wipers. Camping World never gets repairs right and Thor doesn't back faulty products. The wipers hang up and lock up when operating and can't seem to be fixed. See lots of complaints about it. You'd think a safety recall would be in order. Wonder how many deaths and injuries are due to locked up wipers with... Read more

Was this review helpful? 0 0

The L.P gas line was run next to the spring schackel and wore a large hole in the 1/2 gas pipe. A real safety issue . 2009 Thor Wave 27' thank you Rocky Beria Bullhead city AZ ....trailer

Add comment

2013 hurricane, several problem but worst now is seats and bench peeling!! Called Thor and they said haven't heard of the problem!!!!

Add comment

I'm sorry but I have had enough! We bought a Thor 2016 palazzo July 13th 2016. It was suppose to be checked out before we took it or so they said. WRONG it rained guess what it rained in the front windshield all over everything. I know there has been a lot of rain since they got this coach so they knew that it leaked, frig doesn't cool and lots more things. It took until late August to get appointment to be checked guess what still in shop on... Read more

Was this review helpful? 1 0

I had an electrical fire inside the coach under the bed by the freshwater storage tank due to faulty workmanship with the 30 amp service. My 2014 Thor Citation on a Mercedes Sprinter chassis had only 4,000 miles on it. The repairman said that this usually happens when the work is done haphazardly.The Mercedes-Benz Sprinter cruise control stopped working consistently at 3,000 miles and despite 2 visits to the dealership , it works for 50 miles... Read more

Was this review helpful? 1 1

Buyer beware Thor company should be ashamed for misrepresentation.The coach looks amazing and was purchased brand new,it has been in the service department at camping world basically since a couple of weeks after the purchase.Please go with another manufacturer because Thor is not concerned about you or their products. I have been in constant contact with Thor as well as the dealer and still have no results. Read more

Was this review helpful? 1 2

I purchased a 2016 thor outlaw 37rb. It's brand new, only had it for 3 months. The two months have been at the dealership for repairs! I'm paying for sometime that I can not use! Contacted thor and they say they back up their warranty. The point is it breaks down way too much. Not happy witb this purchase.

Add comment

Purchased a 2007 kodiak Fourwinds motorhome. I paid $90k for the unit brand new. 18 months of owning it the unit started to delaminate, Thor told me it was from water leaks. I had no leaks just poor construction. I cannot sell the coach for what i owe. I should not have purchased Thor product. 7/31/2016

Add comment
Did not find what you were looking for?
 
×
You are reading about Thor Industries.
Filing a new complaint about
×